Device Fleet Management
Manage multiple VR headsets across your organization
Manage VR headsets at scale for your organization using device management platforms.
Overview
For organizations with multiple Quest headsets, device management helps you:
- Deploy apps to all devices centrally
- Configure settings remotely
- Track device inventory
- Manage updates
Meta Horizon Workrooms (Managed Devices)
Meta’s enterprise solution for Quest device management.
Setup
- Create a Meta Work account at work.meta.com
- Set up your organization
- Enroll headsets into managed mode
- Deploy Vrex via the app catalog
See Meta Horizon Setup for detailed steps.
Capabilities
| Feature | Supported |
|---|---|
| App deployment | ✓ |
| App updates | ✓ |
| Device groups | ✓ |
| Remote wipe | ✓ |
| Kiosk mode | ✓ |
| Usage analytics | ✓ |
Device Groups
Organize headsets by:
- Location: HQ, Site A, Site B
- Team: Design, Construction, Client demos
- Purpose: Training, Production
Apps can be deployed to specific groups.
Third-Party MDM
Quest devices also work with enterprise MDM solutions:
VMware Workspace ONE
- Enroll Quest devices in Workspace ONE
- Deploy Vrex APK via app catalog
- Configure policies
Microsoft Intune
- Add Quest devices to Intune
- Deploy Vrex as Android app
- Apply configuration profiles
SOTI MobiControl
- Enroll Quest devices
- Push Vrex application
- Monitor device status
Deployment Strategies
Centralized IT
IT team manages all devices:
- Devices stored in IT
- Loaned out for sessions
- Returned and recharged
- Software updated centrally
Pros: Consistent configuration, easy updates Cons: Logistics overhead
Distributed Ownership
Devices assigned to teams/individuals:
- Each team manages their devices
- IT provides initial setup
- Users handle day-to-day
Pros: Less IT burden, faster access Cons: Configuration drift
Hybrid
Mix of centralized and distributed:
- Pool of shared devices for training
- Dedicated devices for power users
- IT maintains critical policies
Best Practices
Naming Convention
Use consistent device names:
VREX-{Location}-{Number}
Example: VREX-HQ-001, VREX-SITE-A-005
Charging
- Deploy charging stations
- Establish charging schedules
- Track battery health
Updates
- Test updates on one device first
- Schedule updates during off-hours
- Keep update logs
Security
- Enable device passcodes
- Set auto-lock timeouts
- Enable remote wipe capability
- Audit device access regularly
Inventory Tracking
Track for each device:
| Field | Example |
|---|---|
| Serial number | 1WMHH12345 |
| Device name | VREX-HQ-001 |
| Location | Headquarters |
| Assigned to | Design Team |
| Purchase date | 2024-06-15 |
| Warranty expires | 2026-06-15 |
Troubleshooting
| Issue | Solution |
|---|---|
| Device won’t enroll | Check Wi-Fi, reset device |
| App won’t install | Verify device is in correct group |
| Updates stuck | Check storage space |
| Device lost | Use remote locate/wipe |