Network Requirements
Firewall, proxy, and connectivity requirements for Vrex
This guide covers the network configuration needed to run Vrex in enterprise environments.
Overview
Vrex requires HTTPS connectivity to several cloud services. Most corporate networks work without changes, but environments with strict firewalls, SSL inspection, or proxy servers may need configuration.
Required Domains
Allow outbound HTTPS (port 443) to these domains:
Core Services
| Domain | Purpose |
|---|---|
*.vrex.no | Main application and API |
*.auth0.com | Authentication |
*.amazonaws.com | Cloud storage and compute |
*.cloudfront.net | CDN for assets |
Streaming (Quest VR)
| Domain | Purpose |
|---|---|
*.innoactive.io | Portal streaming service |
*.innoactive.de | Streaming infrastructure |
Updates
| Domain | Purpose |
|---|---|
vrex-launcher-releases.s3.eu-north-1.amazonaws.com | Launcher updates |
vrex-releases.s3.eu-north-1.amazonaws.com | Application updates |
Proxy Configuration
WinHTTP vs Browser Proxy
Vrex uses WinHTTP for network requests, not browser proxy settings.
To configure the system proxy:
netsh winhttp set proxy proxy-server="http=proxy.company.com:8080"
To verify current settings:
netsh winhttp show proxy
SSL Inspection
If your proxy performs SSL inspection, ensure:
- The proxy’s root certificate is in the Windows certificate store
- Certificate revocation checks (CRL/OCSP) are not blocked
- The proxy doesn’t modify response headers for Vrex domains
Certificate Revocation
Vrex validates certificates via CRL and OCSP. If revocation checks fail, connections will be rejected.
Common issues:
- CRL endpoints blocked by firewall
- OCSP responders unreachable
- Proxy interfering with revocation checks
Solution: Allow access to certificate authority endpoints (typically *.digicert.com, *.sectigo.com, etc.)
Testing Connectivity
Run the diagnostic PowerShell script to verify all endpoints are reachable:
$urls = @(
"https://api.vrex.no",
"https://cdn.vrex.no",
"https://auth.vrex.no"
)
foreach ($url in $urls) {
try {
$response = Invoke-WebRequest -Uri $url -UseBasicParsing -TimeoutSec 10
Write-Host "OK: $url ($($response.StatusCode))" -ForegroundColor Green
} catch {
Write-Host "FAIL: $url ($($_.Exception.Message))" -ForegroundColor Red
}
}
Troubleshooting
| Symptom | Likely Cause | Solution |
|---|---|---|
| “Cannot check access” | Proxy or firewall | Check WinHTTP proxy config |
| Slow initial load | SSL inspection latency | Bypass inspection for Vrex domains |
| Auth loop | Cookie blocking | Allow third-party cookies for auth0.com |
| Model won’t load | CDN blocked | Allow cloudfront.net |